PRIVACY & COOKIES POLICY

Privacy Policy: You agree to our collection and use of your personal data and information pursuant to our privacy policy.

I. Collection of Personal Data

  1. We collect, use and store your personal data to ensure we can provide various services to you and offer you a personal experience online and in our stores. This may occur on our Site or via other means. We will keep your personal data confidential at all times and only collect, use and store it in accordance with this Privacy Policy.
  2. Different levels of your personal data may be collected by us, both on our Site and at our physical stores (including our office):
  3. If you are not a registered user, you will be browsing our Site as a guest. We will not collect or use any personal data from you (except when you choose to place an order with us as a guest) but you may not be able to use all the services and features that we offer to registered users.
  4. You will need to input certain personal data when registering with us on our Site, in order to receive various features and services that we offer to our registered users, such as email updates, responses to your queries, and to participate in our private sales.
  5. You can place an order with us as a guest or as a registered user on our Site. In both cases, we will only collect information necessary to fulfill the relevant order (such as your name, contact details, and payment/credit card information) If, however, you log in using our social media feature then will we also collect information relating to your interests, circle of friends and followers if you agree to share this information with us to use the features provided.
  6. You may from time to time provide us with your personal data at our physical stores, via your applications for or use of various services that we provide. For instance, you may be required to provide us with your personal data when you apply for our Fan Club; to purchase from us or make enquiries at our stores or over the telephone; to use our concierge services; to provide feedback to us (such as via a survey); or to participate in our promotions and events (such as Private Sales).
  7. You can also log into our Site using sign-in services that bridge your social media log in information with our Site. These services will authenticate your identity and provide you with the option to share certain personal data with us such as your name and email address, to pre-populate the sign-up form for our Site. These services give you the option to post information about your activities on the Site via your profile page to share with others within your personal network.
  8. You may also use other social media features, widgets and/or interactive mini-programs that run on our Site. These features are small content modules that may collect personal data including your IP address, the page you are viewing on our Site or set a cookie to enable the feature to function properly. These social media features are either hosted by us or by a third party on our Site. If a feature is provided by a third party, the use of your personal data will be governed by the privacy policy of that third party. Please review these third-party privacy policies.

This site contains information on “cookies” are used on our website. A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. Cookies do not contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies and it can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

II. Cookie Policy: You agree to our collection and use of your personal data and information pursuant to our privacy policy.

  1. What Are Cookies
    As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the functionality of this site.

    For more general information on cookies see the Wikipedia article on HTTP Cookies.

  2. How We Use Cookies
    We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
  3. Disabling Cookies
    You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
  4. The Cookies We Set
    If you create an account with us then we will use cookies for the management of the sign-up process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterward to remember your site preferences when logged out.

    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  5. Third Party Cookies
    In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

    This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

    From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

    As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

    The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

    For more information on Google AdSense see the official Google AdSense privacy FAQ.

    We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

    In some cases, we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

    Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

    We also use social media buttons and/or plug-in on this site that allow you to connect with your social network in various ways. Cookies will set through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

  6. More Information
    Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.